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Accessing and using services

This topic describes services and explains how to access them. Your service provider determines which services are enabled for your site.

Click the service name to see its details.

User names and passwords for accessing services

You use your Site Administrator user name and password to access services. If you change your Site Administrator password, you are also changing the password you use to access services such as FTP, Telnet, and SSH. These services all use the same password.

If you have Microsoft FrontPage Extensions enabled for your site, however, be aware that the Microsoft FrontPage Administrator password is on a separate system and does not change automatically. You can change the FrontPage Administrator user name or password using the FrontPage Extension Permission Management Interface.

Service description and access information

Service name

Description

Access information

Analog Web/FTP Log Analyzer

Measures the usage traffic on your Web and FTP servers.

Analog Web/FTP Log Analyzer compiles statistics about which Web pages are most popular, which countries people are visiting from, which Web site visitors tried to follow broken links from, and other such information.

To view logs in the Site Administrator control panel:

  1. In the shortcuts area of the Home page, click Analog Reports (Reports section).

For information about Analog, see http://www.analog.cx/

Webalizer Web/FTP Log Analyzer

A free log file analysis application. Webalizer generates highly detailed usage statistics for Web and FTP servers in easily comprehensible graphical and tabular formats. The logs generated are a statistical encapsulation of user traffic on your server.

In the Site Administrator control panel:

  1. In the shortcuts area of the Home page, click Webalizer Reports (Reports section).

 

Web server

Responds to requests from Web browsers.

The Web server serves requests from browsers by retrieving a requested file or executing a CGI script.

In the Site Administrator control panel:

  1. In the shortcuts area of the Home page, click View Services (Tools section).

  2. On the Service List form, locate Web Server and in the Actions column, click Edit. The Web Server configuration page is displayed.

Domain Name Server

Translates site names into IP addresses.

DNS is a distributed database that performs name translations. To manage this information effectively, DNS has a distributed architecture, composed of many DNS servers in a hierarchical fashion. Each server is responsible for both name-to-IP-address and IP-address-to-name translations.

Site Administrators do not access this feature; your service provider manages your site name server.

Majordomo Mailing List Server

Manages mailing lists.

Mailing lists are commonly used to circulate topic discussions. A mailing list includes a set of list members. Whenever a list member posts an email message to the mailing list email address, that email message is distributed to all list members.

In the Site Administrator control panel:

  1. In the shortcuts area of the Home page, click View Services (Tools section).

  2. On the Service List form, locate Majordomo and in the Actions column, click Edit. The Mailing Lists page is displayed.

Microsoft FrontPage 2002 Server Extensions

Allows you to support users who want to use Microsoft FrontPage to manage their Web sites.

In WEBppliance, you can access FrontPage administration Web pages from the Web Server Manager.

If Microsoft FrontPage 2002 Server Extensions are enabled for your site, you can access the administration interface from the Site Administrator control panel:

  1. In the shortcuts area of the Home page, click View Services (Tools section).

  2. On the Service List form, locate Web Server and in the Actions column, click Edit.

  3. On the Web Server submenu, click Protect Directories.

  4. On the Protect Directories form, click Microsoft FrontPage Extension Permission Management Interface.

  5. Log in to the interface using your Site Administrator user name and password.

  6. Important: If you have changed your Site Administrator password, note that the Microsoft FrontPage Administrator password is on a separate system and does not change automatically. You can change the FrontPage Administrator user name or password using the FrontPage Extension Permission Management Interface.

For information on Microsoft FrontPage Server Extensions, see http://www.microsoft.com/frontpage/

Miva Merchant

Provides ecommerce support for sites.

Miva Merchant enables you to create multiple online storefronts and support ecommerce on a site.

If Miva Merchant is enabled for your site, you can access this service from the Site Administrator control panel:

  1. In the shortcuts area of the Home page, click View Services (Tools section).

  1. On the Service List form, locate Miva Merchant and in the Actions column, click Edit.

For information on Miva Merchant, see http://www.miva.com/

mod_perl for Apache

mod_perl enables you to create dynamic content by utilizing the full power of the Apache web server to create stateful sessions and customized user authentication systems. You can use Perl to manage Apache and respond to requests for Web pages.

Site Administrators do not access this feature. You can see, however, whether it is enabled for your site:

  1. In the shortcuts area of the Home page, click Site Information (Tools section).
    If this feature is available, it is listed with a check mark in the Web server section of Services and Options.

For information on mod_perl, see http://perl.apache.org/

MySQL Database

Allows you to work with your SQL databases.

MySQL is a widely used relational database management system for SQL databases. A relational database stores data in separate tables rather than in one big table. A database management system allows you to add, access, and process data stored in a SQL database.

In WEBppliance, you can use php My Admin to set up, configure, and view your databases.

If MySQL Database is enabled for your site, you can access this service from the Site Administrator control panel:

  1. In the shortcuts area of the Home page click View Services (Tools section).

  2. On the Service List form, locate MySQL and in the Actions column, click Edit.

Open SSH Secure Shell

Provides secure remote access to another system over a network.

In the case of WEBppliance, SSH allows you to log on to the WEBppliance server remotely and move files, run scripts, or search across multiple files in a secure environment.

To use an SSH connection you need to be familiar with the UNIX operating system and commands.

To connect to your site through SSH:

  1. Open a UNIX shell.

  2. Make an SSH connection using the following login information:

On a name-based site, type <user_name>@<domain_name.com>
or
<user_name>#<domain_name.com>

where
<user_name> is your Site Administrator user name and <domain_name.com> is the site name of your site.
 

On an IP-based site, type:
<user_name>

where
<user_name> is your Site Administrator user name.

Open SSL Secure Web

Provides secure Web pages.

SSL is a protocol that transmits private documents through the Internet. It creates a secure connection between a client and a server over which any amount of data can be sent securely. SSL works by using a private key to encrypt data transferred over the SSL connection. 

In WEBppliance, you can secure your site through the Web Server Manager.

Not available to name-based sites.

For IP-based sites:

If Open SSL Secure Web is enabled for your site, you can access the administration interface from the Site Administrator control panel:

  1. In the shortcuts area of the Home page, click View Services (Tools section).

  2. On the Service List form, locate Web Server and in the Actions column, click Edit.

  3. On the Web Server submenu, click SSL Settings.

PHP Hypertext Preprocessor for Apache

Creates dynamic Web pages. PHP (PHP Hypertext Preprocessor) is a server-side, cross-platform, HTML embedded scripting language.  

Site Administrators do not access this feature; if it is enabled for your site, the Web server uses this preprocessor as needed.

PHP My Admin Web Based MySQL Administration

Allows you to manage your MySQL databases over the Internet.

PHP My Admin can handle administering entire MySQL database servers or just a single database over the Internet by removing any platform-specific limitations.

If MySQL Database is enabled for your site, you can access this service from the Site Administrator control panel:

  1. In the shortcuts area of the Home page, click View Services (Tools section).

  2. On the Service List form, locate MySQL and in the Actions column, click Edit.

POP3 + IMAP Server

POP3 (Post Office Protocol, version 3) is a protocol used to retrieve e-mail from a mail server.

IMAP (Internet Messaging Access Protocol) is a protocol that retrieves messages from the mail server.

Using IMAP, you can search through your email messages using keywords and selectively download messages. The IMAP server allows users to archive email messages in folders, share mailboxes with other users, access multiple mail servers at one time, and more efficiently access email attachments.

Both POP and IMAP mail servers accept SMTP-formatted email messages.

Site Administrators do not access these services; they are used as needed to deliver email.

FTP Server

Transfers files over the Internet.

FTP (File Transfer Protocol) allows you to transfer files across the Internet. Anonymous FTP (if available) allows you to use an FTP site without a password and without creating a user account.

To use FTP, you need to be familiar with FTP commands or use a program that manages those commands for you.

To connect to your site through FTP:

  1. Start an FTP program such as CuteFTP .

  2. Log in using the appropriate information:

For a name-based site:

<user_name>@<domain_name.com>

or

<user_name>#<domain_name.com>
 

For an IP-based site:

<user_name>

  • Note: The default upload directory is /home/<user_name>

    You can upload your Web content into this default directory, however, when you want to make the content available to Internet browsers, you can put the HTML content into the directory:

    /home/<user_name>/ mainwebsite_html

    You can post CGI script content to the directory:

    /home/<user_name>/ mainwebsite_cgi

    You can create the directories through File Manager.

Anonymous FTP

An anonymous way to transfer files over the Internet.

Anonymous FTP allows you to use an FTP site without a password and without creating a user account.

To use anonymous FTP, you need to be familiar with FTP commands or use a program that executes those commands for you.

To connect to your site using anonymous FTP:

  1. Start an FTP program such as CuteFTP.

  2. Log in using the following login information:

For a name-based site:

 anonymous@<domain_name.com>

or

 anonymous#<domain_name.com>

or

 ftp@<domain_name.com>

or

 ftp#<domain_name.com

 

For an IP-based site:

anonymous or ftp

  • Note: The default directory is /var/ftp

Email

Routes outgoing and incoming mail using SMTP.

Sendmail is an SMTP (Simple Mail Transfer Protocol) mail server that routes SMTP email messages through the Internet to be stored on a mail server. SMTP is the most common email protocol on the Internet.

Sendmail also allows you to manage your email features, such as email aliases, responders, and spam filters.

In the Site Administrator control panel:

  1. In the shortcuts area of the Home page click View Services (Tools section).

  2. On the Service List form, locate Email and in the Actions column, click Edit.

SquirrelMail Web-based Email

Provides Web-based access to email accounts.

Squirrel Mail is an email client that uses IMAP to provide your email account users with access to their email messages directly on the Internet.

To access SquirrelMail from the Site Administrator control panel:

  1. In the shortcuts area of the Home page, click Site Information (Tools section).

  2. On the Configuration page, scroll down until you see SquirrelMail Web-based Email: Read Email, then click Read Email.

  3. Log in using the following format for your login information:

For a Name-based site:

<user_name>@<domain_name.com>

or

<user_name>#<domain_name.com>

For an IP-based site:

<user_name>

To access SquirrelMail from the User Administrator control panel (requires a user account):

  1. Using a browser, go to the User Administrator control panel: http://<example.com>/user where <example.com> is the site name of your site.

  2. Log in to the User Administrator control panel using your email user account information (not your Site Administrator account information).

  3. On the System Menu, click Read Email.

  4. On the login page, enter <username>@<domain_name>.com in the Email field, then enter the password created for the account.

  5. Click Login.

To access SquirrelMail directly from the Web browser, enter http://<domain_name>/squirrelmail/ in the address field of the browser.

For information about SquirrelMail, see http://www.squirrelmail.org/

 

Telnet

Provides remote access to another system over a network.

Telnet is a common terminal emulation protocol that connects computers locally or across the Internet. It allows a user at a local computer to log onto a remote computer and run a program.

To use a Telnet connection you need to be familiar with the UNIX operating system and commands.

To make a Telnet connection to your site:

  1. Open a UNIX shell.

  2. Telnet to your site using the following login information:

For a Name-based site:

<user_name>@<domain_name.com>

or

<user_name>#<domain_name.com>
 

For an IP-based site:

<user_name>

Vacation message

Automatically responds to incoming email.

The vacation message creates automated email responses that reply to incoming email messages during times when a user is not available. This feature is most commonly used when a user intends to be unavailable for an extended period of time.

You and your site users access this feature through the User Administrator control panel after you create a User Administrator account for yourself or for your users.

To turn on a vacation message:

  1. In the Site Administrator control panel, create a mailbox user account for yourself.

  2. Using a browser, go to the User Administrator control panel: http://<example.com>/user where <example.com> is the URL of your site.

  3. Log in to the User Administrator control panel with the user name and password you created.

  4. In the shortcuts section on the User Administrator Home page, click Aliases (Email section).

  5. On the Email page, click Vacation Message.

  6. In the Vacation Message form, click Edit. The Editing Vacation Message form opens.

  7. In the Enable Vacation Message field, select the check box.

  8. Click Save.

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